1	TECHNOLOGY EDGE Customer Centric Approach
2	"Manufacturing Organizations are complex `..." Manufacturing Organizations are complex `Systems' where the interactions between the various functions Sales, Distribution, Manufacturing, Materials, Finance, Human Resources, Maintenance have to be managed towards a common purpose of delivering the customers maximum value at the optimum price. However, since most of these organizations have a `Functional Structure', each function/department works towards their own goals and objectives, rather than the organizational goals. This is further aggravated because information flow is restricted by functions, and even when other functions want to take a holistic view, they do not have the information to do so. These are the issues addressed by `Enterprise Resource Planning / MIS' software solutions providing a common, consistent system to capture data organization wide, with minimum redundancy. Management integrates the information across functions, and provides a set of tools for planning and monitoring the various functions and processes and ensuring progress towards a common purpose.
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4	"Ask these questions before deciding..." Ask these questions before deciding to build or buy While it is typically faster to install a packaged ERP / MIS suite than it is to build one from scratch, the required time investment depends mainly on the level of customization your company needs and the amount of data you have to migrate. For many organizations, the considerations that influence the build-or-buy decision include the following questions: Is your company willing to change the way it does business to accommodate the software? Do you anticipate many changes as the business grows? Do business functions provide a competitive advantage?
5	"The front office applications are..." The front office applications are organized around Sales & Marketing and Customer Care. The tight integration between these front office applications eliminates redundant data. Communication is improved because you can share common information internally, in the office, on the road and with customers.
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20	"Human resource management" Human resource management Strategic HR 1. Competence management 2.Recruitment Payroll 1.Payroll solutions 2.Shared service centre, SSC Time management Travel management Self-service Customer cases
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30	"Resource scheduling" Resource scheduling Production control Flexible Build Plan Real-time Control Extensive Quality Control Advanced Planning and Scheduling Extend the Enterprise into the Supply Chain Internet order entry Order from history Product configuration Complex pricing matrix